Shipping policy

🎁 Holiday Shipping & Black Friday / Cyber Monday Cutoff Dates

To make sure your Bask & Lather goodies arrive in time for the holidays, please place your orders early!

Order Deadlines:

  • 🕗 Orders placed by 8:00 a.m. CST ship the same business day

  • 📦 Orders placed after 8:00 a.m. CST ship the next business day

Please note:
While we do our best to meet all delivery expectations, carrier delays and high seasonal volumes may impact delivery times. Ordering early is the best way to guarantee your package arrives before the holidays!

Processing Times: Orders will be processed for shipment within 1-3 business days after purchase. Once processed and shipped, you should expect to receive your order within 2-7 business days depending on the shipping speed you selected. Business days do not include weekends or holidays. 

Shipping Policies:

You will be provided a tracking number once your order has shipped. We are not responsible for lost or stolen packages once they are shipped and scanned in by the shipping carrier. However, some packages (DHL, USPS and Fed Ex) are shipped with insurance, and we are happy to help you file a claim.

Packages returned due to an incorrect address can be reshipped once additional shipping costs have been paid for the new shipment. A lost package due to an incorrect address is the responsibility of the customer. 

EXPRESS SHIPPING- Your order will ship within 1 business day. Orders placed before 9 AM EST on a business day---> day 0 = the day the order is placed. Business day 1 is the next business day. Orders placed after 9 AM EST do not count for the day the order was placed. Orders with express shipping services will deliver within 2-3 business days (e-excluding weekends and holidays). Please be advised that shipping timeframes are estimated and not guaranteed, especially during peak shipping seasons, such as Black Friday, Cyber Monday and Christmas. 

We offer Premium Protection Insurance at checkout which covers lost, stolen and damaged packages. If you decline this coverage, you waive your protection in the instance that the shipping carrier does not assume liability and provide reimbursement for a lost, stolen or damaged package. All claims must be made within 7 days of which the item was received and or marked as delivered. 

Returns are not accepted on any of our products.